In these Conditions the following expressions shall have the following meanings:
The price payable for the Services shall be the list price of BJSL at the Confirmation Date unless otherwise stated. BJSL reserves the right to increase the price from that advertised on the website or in other forms at our discretion and for any reason prior to the course commencement. Where this affects the price payable by the customer and the customer has made payment of the previous advertised price (not including Purchase Orders and Reservations) and does not wish to proceed at the increased price a full refund will be payable.
The price does not include travel, accommodation, meals or other related expenses unless explicitly stated. All prices are exclusive of Value Added Tax, and this will be charged at the appropriate rate.
Where the Services relate to the provision of a training course, payment by cheque, credit card, debit card or bank transfer is required no later than 25 Working Days before the course start date. Special arrangements may be separately agreed in the case of late bookings.
Where Services involve other services or goods, payment is required 5 Working Days prior to delivery or as otherwise agreed in writing.
BJSL is entitled to charge interest at 2% per Month or part thereof on overdue payments.
Where pre-agreed by BJSL, payment may be agreed by Purchase Order (from a company based within the UK only). Where payment by Purchase Order is agreed these Terms and Conditions shall remain in full force and no variation to these Terms and Conditions is accepted by BJSL whether detailed by the Customer within the Purchase Order or by another means without specific acceptance by BJSL in writing.
Where an agreement has not been provided in writing any additions or variations to these Terms and Conditions shall be null and void.
BJSL provides training in conjunction with selected Training Providers. To the best knowledge of BJSL, these Training Providers are suitably qualified and accredited to deliver the training courses offered. The contents of course schedules are intended for general guidance only and do not form any part of a contract. BJSL reserves the right to make any reasonable variations to public and in-house courses, including the content and location of the courses, without notice.
The indication of course availability and location shown on the BJSL website is for general guidance and does not form any part of a contract. Please contact BJSL before making any travel or accommodation arrangements as BJSL will not be liable for any action that you may take in reliance on the information.
It is the responsibility of the Client to ensure that the delegates meet the prerequisites of the course on which they are booked, and that the course content meets their requirements.
BJSL will perform the Services with reasonable skill and care. Any other conditions or warranties whether express or implied as to the quality of the Services are hereby expressly excluded.
Unless otherwise indicated, all courses are delivered solely in English, and all delegates must be sufficiently proficient in English language before attending a course.
For courses not exclusive to one Client, BJSL and its Training Providers reserve the right to refuse admission to the training premises by any person whom they consider in their absolute discretion to be unsuitable for admission onto the training premises or to remove any such person after the commencement of a course.
Course durations for classroom events and access periods for eLearning products are clearly stated on the website. All classroom-based courses are run on working days only, unless otherwise stated. On the rare occasion where a training event duration spans a weekend the course will continue the following week. For example, if a 3-day training event commences on a Friday, then the remaining 2 days of training will take place on the following Monday and Tuesday.
BJSL reserves the right to cancel or arrange an alternative date for a course. In such circumstances, BJSL will endeavour to provide notice of cancellation or change to the Client. In the event of cancellation, the Client will be entitled to a full refund of the course fee, but BJSL shall not be liable for any other loss or expense arising. The Client may cancel the course booking by notifying BJSL in writing by acknowledged email or by recorded delivery as soon as reasonably practicable. The Client shall also be deemed to have cancelled the course booking if the delegate does not attend the event. The Client shall be liable to pay a cancellation fee as follows:
| Number of Days Notice | Proportion of Course Fee Payable |
|---|---|
| 0 – 15 Working Days | 100% |
| 16 – 25 Working Day | 50% |
Customer Specific Courses (for example on Client’s site):
| Number of Days Notice | Proportion of Course Fee Payable |
|---|---|
| 0 – 25 Working Days | 100% |
In the event that the delegate is unable to attend the course booked BJSL will endeavour to transfer the delegate to an alternative course. If this is requested 26 or more Working Days from the start date of the original course, then the only charges applicable will be an administration fee of £50 plus any difference in the course price. If a transfer is requested within 26 Working Days, then the cancellation fee above shall be payable.
BJSL will endeavour to accommodate requests by the Client to substitute one delegate for another but is under no obligation to do so. Such requests are subject to the replacement delegate meeting the pre-requisites for the course. In the event of a substitution, the Client shall pay an administration fee of £50 plus any unavoidable costs relating to the change.
For the avoidance of doubt, E-Learning (Online) and Video (Online) courses are included as a Public Scheduled Course and upon course materials and access to E-Learning being provided to the Client 100% of the Course Fee is payable in the event of any cancellation.
BJSL reserves the right to assess the financial status of any organisation or individual making a booking or in the process of making a booking and also reserves the right to require payment prior to confirming a booking.
BJSL’ total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of direct physical damage to the Client’s property, personal injury or death.
BJSL shall not be liable howsoever caused for indirect or consequential loss including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure to achieve savings.
BJSL shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this contract occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance from obtaining any raw materials or energy, sickness or other cause beyond its reasonable control.
If BJSL is unable to perform its duties and obligations under this contract as a direct result of one or more such causes BJSL shall give written notice to the Client of such inability stating the cause in question.
The policy of BJSL with respect to data protection is detailed in these Terms and Conditions, and it’s Privacy Notice which should be read in conjunction with these terms and conditions of the contract.
Where Services are certified training courses, the Client consents to allow BJSL full access to examination results arising from their bookings. This information will be used in accordance with the requirements of relevant data protection legislation. The data will only be used to evaluate the effectiveness of training and to assist BJSL in providing advice to its clients.
All Intellectual Property associated with training courses or other Services shall remain vested in the owner be it BJSL, its Training Provider or others.
Where Services are distance learning products, then the Client shall abide by all reasonable terms of any licence agreement applicable.
Intellectual Property which is identified as, or can reasonably be deemed to be, confidential shall not be copied or reproduced or disclosed to any third party without the prior written consent of BJSL. The Client shall ensure that its employees and all those under the Client’s control and supervision comply with this obligation. Where Services are provided to the specification or special requirements of the Client, the Client shall indemnify BJSL against all costs, claims and damages incurred or arising out of any alleged infringements of Intellectual Property.
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.
We have a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing procedures to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
We are committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains. Our commitment is to act ethically and with integrity in all our business relationships and to implement and enforce effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
We have zero tolerance to slavery and human trafficking. We expect the same high standards from all of our contractors, suppliers and other business partners and we expect our suppliers to hold their own suppliers to the same high standards.
The Contract shall only become effective at the Confirmation Date.
Any typographical clerical or other error or omission in any sales literature, administrative documentation, course materials, invoice or other document or information issued by BJSL or its Training Providers shall be subject to correction without any liability on the part of BJSL.
No variation to these Terms and Conditions shall be effective unless made in writing and signed by an authorised representative of BJSL.
BJSL may assign or sub-contract the whole or any part of the Contract to any person, firm or company.
These Terms and Conditions expressly exclude any right afforded the Training Provider or any other third party pursuant to the Contracts (Rights of Third Parties) Act 1999.
During the term of the Contract and for a period of 12 months thereafter, the Client shall not directly or indirectly employ or solicit for employment any employees of BJSL or its Training Providers.
All parties (including BJSL, the Client and the Training Provider) shall comply with the Anti-Bribery Act 2010 and will make it clear to those providing services to it, that it does not accept or condone the payment of bribes on its behalf.
The invalidity or unenforceability for any reason of any condition, sub-clause or paragraph of these Terms and Conditions shall not prejudice or affect the validity or enforceability of the remainder.
These Terms and Conditions shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
“BJSLT” and “BJSL” are trading names of BJSL Training Ltd.
Company No: 08092207.
Telephone : 01932 949059
Email : sales@bjsl.uk
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