Description

The IT Infrastructure Library, or ITIL®, is the world’s leading IT Service Management (ITSM) framework. It has huge demand due to its best practice methodologies, and the guidance provided helps organisations to deliver their services in a customer-focused, quality-driven and economical way.

Being the most up-to-date version of ITIL®, v4 embraces the latest trends in technology and service management, and provides a flexible basis to support organisations as they integrate digital technology into all areas of their business.

The new ITIL®v4 is not only a minor upgrade of the ITIL framework but a completely revised body of knowledge. It provides an end-to-end digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.

Why ITIL®v4 ?

The ITIL Foundation certification is aimed at those who want to have a strong understanding of the entire ITIL framework and guidelines.

The well-known ITIL best practices are immensely helpful in managing the business effectively most businesses are looking to implement the newest and most effective techniques.

ITIL®v4 Benefits

The ITIL®v4 training at BJSL enables you to :

• Identify and decide upon the key areas where your business needs improvement, and decide where to make particular changes to enhance productivity and reduce costs.
• Acquire an efficient, holistic and professionally valued approach to best-practice mannerisms
• Grow and enhance your ability to identify, plan and support the IT services in your business, resulting in amplified and improved productivity, efficiency and effectiveness
• Zero-in and focus on the customer needs and user experience rather than spending too much time on technological issues
• Access better job prospects with a healthier pay package.
• Learn and execute best practices to increase the business productivity effectively
• Recognise and prioritise the highest value activities to best serve your organisation’s needs.